Air Conditioning by Key to Cool

Reviews

• John Kinder

  Jun, 29 2018
  ★ ★ ★ ★ ★
  Had an issue where my a/c didn't work, called several companies and Key to Cool was the only one who stayed on the phone with me to confirm an appointment time. They explained that with a service contract of $ 145.00 I would get 2 service calls a year and cleanings. Plus a discounted emergency service call for $54 instead of $69 and a 15% discount on parts. When the service tech arrived he discovered my capacitor had blown the part would be $ 189 but with my new discount was $147. I was very relieved that it only cost me that little after several people told me to expect that my condenser probably went and would cost about $ 5000 to replace. After the new part was installed my the tech went into the attic to inspect my air handler, he discovered that my fan motor was wired incorrectly and was only blowing on low speed. After he made the corrections my a/c never put out that much air. In the summer my a/c would kick on around 10 am and not turn off till around 11 pm. And I usually keep my air set at 82 degrees. Now my house went from 89 degrees when he arrived to 78 degrees in about 3 hours. They did suggest as all other companies do, to have my ducts and evaporator cleaned for about $ 700 but was not pushy about it. And I'm sure I should get it done after 14 years of living here. I definitely would recommend Key to Cool
• meg knudson

  Feb, 11 2018
  ★ ★ ★ ★ ★
  I needed a specific AC unit that would fit on my current footprint. I had two other heating and air-conditioning companies come out and they said I would have to make major changes to the location and the old AC pad to make it work.. I then called Key to Cool and they where able to find a unit that fit and was less expensive. the installation went perfectly and they are a first class team John and Meg

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